Customer accounts, order tracking, and purchase reviews (#8)

## Summary
- Slim the public contact form to email, interest, and message. Name, phone, and address live on the customer profile instead.
- Customers can register, sign in, save shipping details, and view order history. Logged-in checkout creates a Stripe Customer and saves cards on Stripe (`setup_future_usage`); we only store `stripe_customer_id`.
- Shipment tracking: EasyPost tracker lookup + webhook, plus paste-in numbers from Pirate Ship/Shippo. Customers see carrier status on their orders; `dispatch_due` refreshes open shipments.
- Product reviews (1–5) only after a paid/fulfilled purchase of that product.

Fixes #7

## Test plan
- [ ] Contact form submits with only email + message; extra name/phone/address fields are ignored
- [ ] Register, sign in, save profile (name/phone/shipping)
- [ ] Guest checkout still works; after signup, prior orders with that email show in history
- [ ] Logged-in checkout prefills shipping and does not collect card data locally
- [ ] Portal: buy label or paste a Pirate Ship tracking number, confirm status/events; customer order page shows tracking
- [ ] Product page: non-buyers cannot review; buyers can leave one 1–5 star review
- [ ] Non-staff users hitting `/portal/` redirect to `/account/`

Reviewed-on: #8

site/accounts/admin.py

@@ -1,9 +1,16 @@
 from django.contrib import admin
 
-from accounts.models import RealtorProfile
+from accounts.models import CustomerProfile, RealtorProfile
 
 
 @admin.register(RealtorProfile)
 class RealtorProfileAdmin(admin.ModelAdmin):
     list_display = ("user", "display_name", "phone")
     search_fields = ("user__username", "display_name")
+
+
+@admin.register(CustomerProfile)
+class CustomerProfileAdmin(admin.ModelAdmin):
+    list_display = ("user", "phone", "stripe_customer_id")
+    search_fields = ("user__username", "user__email", "phone", "stripe_customer_id")
+    readonly_fields = ("stripe_customer_id",)

site/accounts/customer_urls.py

@@ -0,0 +1,62 @@
+from django.apps import apps
+from django.contrib.auth import views as auth_views
+from django.urls import path, reverse_lazy
+
+from accounts import views
+from accounts.forms import CustomerPasswordResetForm, CustomerSetPasswordForm
+
+app_name = "account"
+
+urlpatterns = [
+    path("", views.customer_home, name="home"),
+    path("login/", views.CustomerLoginView.as_view(), name="login"),
+    path("logout/", views.customer_logout, name="logout"),
+    path("register/", views.customer_register, name="register"),
+    path("profile/", views.customer_profile, name="profile"),
+    path(
+        "password-reset/",
+        auth_views.PasswordResetView.as_view(
+            template_name="accounts/password_reset_form.html",
+            email_template_name="accounts/password_reset_email.txt",
+            subject_template_name="accounts/password_reset_subject.txt",
+            form_class=CustomerPasswordResetForm,
+            success_url=reverse_lazy("account:password_reset_done"),
+        ),
+        name="password_reset",
+    ),
+    path(
+        "password-reset/done/",
+        auth_views.PasswordResetDoneView.as_view(
+            template_name="accounts/password_reset_done.html",
+        ),
+        name="password_reset_done",
+    ),
+    path(
+        "password-reset/<uidb64>/<token>/",
+        auth_views.PasswordResetConfirmView.as_view(
+            template_name="accounts/password_reset_confirm.html",
+            form_class=CustomerSetPasswordForm,
+            success_url=reverse_lazy("account:password_reset_complete"),
+        ),
+        name="password_reset_confirm",
+    ),
+    path(
+        "password-reset/complete/",
+        auth_views.PasswordResetCompleteView.as_view(
+            template_name="accounts/password_reset_complete.html",
+        ),
+        name="password_reset_complete",
+    ),
+]
+
+if apps.is_installed("shop"):
+    from shop import views as shop_views
+
+    urlpatterns += [
+        path("orders/", shop_views.account_order_list, name="orders"),
+        path(
+            "orders/<uuid:pk>/",
+            shop_views.account_order_detail,
+            name="order_detail",
+        ),
+    ]

site/accounts/forms.py

@@ -0,0 +1,178 @@
+from django import forms
+from django.contrib.auth import get_user_model
+from django.contrib.auth.forms import (
+    AuthenticationForm,
+    PasswordResetForm,
+    SetPasswordForm,
+    UserCreationForm,
+)
+from django.core.exceptions import ValidationError
+
+from contacts.models import Contact
+
+User = get_user_model()
+
+_INPUT = {"class": "form-input"}
+
+
+class CustomerRegisterForm(UserCreationForm):
+    email = forms.EmailField(
+        widget=forms.EmailInput(attrs={**_INPUT, "autocomplete": "email"})
+    )
+    first_name = forms.CharField(
+        max_length=150,
+        required=False,
+        widget=forms.TextInput(attrs={**_INPUT, "autocomplete": "given-name"}),
+    )
+    last_name = forms.CharField(
+        max_length=150,
+        required=False,
+        widget=forms.TextInput(attrs={**_INPUT, "autocomplete": "family-name"}),
+    )
+
+    class Meta:
+        model = User
+        fields = ("email", "first_name", "last_name", "password1", "password2")
+
+    def __init__(self, *args, **kwargs):
+        super().__init__(*args, **kwargs)
+        self.fields["password1"].widget.attrs.update(_INPUT)
+        self.fields["password2"].widget.attrs.update(_INPUT)
+
+    def clean_email(self):
+        email = (self.cleaned_data.get("email") or "").strip().lower()
+        if not email:
+            raise ValidationError("Enter an email address.")
+        taken = User.objects.filter(email__iexact=email).exists() or User.objects.filter(
+            username__iexact=email
+        ).exists()
+        if taken:
+            raise ValidationError("An account with that email already exists.")
+        return email
+
+    def save(self, commit=True):
+        user = super().save(commit=False)
+        email = self.cleaned_data["email"]
+        user.username = email
+        user.email = email
+        user.first_name = (self.cleaned_data.get("first_name") or "").strip()
+        user.last_name = (self.cleaned_data.get("last_name") or "").strip()
+        if commit:
+            user.save()
+        return user
+
+
+class CustomerAuthenticationForm(AuthenticationForm):
+    username = forms.EmailField(
+        label="Email",
+        widget=forms.EmailInput(
+            attrs={**_INPUT, "id": "id_username", "autocomplete": "email"}
+        ),
+    )
+
+    def __init__(self, *args, **kwargs):
+        super().__init__(*args, **kwargs)
+        self.fields["password"].widget.attrs.update(
+            {**_INPUT, "autocomplete": "current-password"}
+        )
+
+
+class CustomerPasswordResetForm(PasswordResetForm):
+    def __init__(self, *args, **kwargs):
+        super().__init__(*args, **kwargs)
+        self.fields["email"].widget.attrs.update({**_INPUT, "autocomplete": "email"})
+
+
+class CustomerSetPasswordForm(SetPasswordForm):
+    def __init__(self, *args, **kwargs):
+        super().__init__(*args, **kwargs)
+        for field in self.fields.values():
+            field.widget.attrs.update(_INPUT)
+
+
+class CustomerProfileForm(forms.Form):
+    first_name = forms.CharField(
+        max_length=150,
+        required=False,
+        widget=forms.TextInput(attrs={**_INPUT, "autocomplete": "given-name"}),
+    )
+    last_name = forms.CharField(
+        max_length=150,
+        required=False,
+        widget=forms.TextInput(attrs={**_INPUT, "autocomplete": "family-name"}),
+    )
+    phone = forms.CharField(
+        max_length=32,
+        required=False,
+        widget=forms.TextInput(attrs={**_INPUT, "autocomplete": "tel"}),
+    )
+    address_line1 = forms.CharField(
+        max_length=200,
+        required=False,
+        label="Street address",
+        widget=forms.TextInput(
+            attrs={
+                **_INPUT,
+                "autocomplete": "off",
+                "data-ac": "line1",
+            }
+        ),
+    )
+    address_line2 = forms.CharField(
+        max_length=200,
+        required=False,
+        label="Apt / suite",
+        widget=forms.TextInput(
+            attrs={
+                **_INPUT,
+                "autocomplete": "address-line2",
+                "data-ac": "line2",
+            }
+        ),
+    )
+    address_city = forms.CharField(
+        max_length=100,
+        required=False,
+        label="City",
+        widget=forms.TextInput(
+            attrs={
+                **_INPUT,
+                "autocomplete": "address-level2",
+                "data-ac": "city",
+            }
+        ),
+    )
+    address_state = forms.CharField(
+        max_length=32,
+        required=False,
+        label="State",
+        widget=forms.TextInput(
+            attrs={
+                **_INPUT,
+                "autocomplete": "address-level1",
+                "data-ac": "state",
+            }
+        ),
+    )
+    address_zip = forms.CharField(
+        max_length=20,
+        required=False,
+        label="ZIP",
+        widget=forms.TextInput(
+            attrs={
+                **_INPUT,
+                "autocomplete": "postal-code",
+                "data-ac": "zip",
+            }
+        ),
+    )
+
+    def shipping_address(self) -> dict:
+        data = self.cleaned_data
+        return Contact.make_postal_address(
+            line1=data.get("address_line1") or "",
+            line2=data.get("address_line2") or "",
+            city=data.get("address_city") or "",
+            state=data.get("address_state") or "",
+            zip_code=data.get("address_zip") or "",
+        )

site/accounts/middleware.py

@@ -0,0 +1,27 @@
+from django.shortcuts import redirect
+
+
+class PortalStaffMiddleware:
+    """Keep customer accounts out of the staff portal. Webhooks stay public."""
+
+    PORTAL_PREFIX = "/portal/"
+    WEBHOOK_INFIX = "/webhooks/"
+
+    def __init__(self, get_response):
+        self.get_response = get_response
+
+    def __call__(self, request):
+        path = request.path
+        if path.startswith(self.PORTAL_PREFIX) and self.WEBHOOK_INFIX not in path:
+            user = getattr(request, "user", None)
+            if (
+                user is not None
+                and getattr(user, "is_authenticated", False)
+                and not getattr(user, "is_staff", False)
+            ):
+                from django.apps import apps
+
+                if apps.is_installed("shop"):
+                    return redirect("account:home")
+                return redirect("public:home")
+        return self.get_response(request)

site/accounts/migrations/0002_customerprofile.py

@@ -0,0 +1,49 @@
+# Generated by Django 6.1
+
+import django.db.models.deletion
+from django.conf import settings
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ("accounts", "0001_initial"),
+        migrations.swappable_dependency(settings.AUTH_USER_MODEL),
+    ]
+
+    operations = [
+        migrations.CreateModel(
+            name="CustomerProfile",
+            fields=[
+                (
+                    "id",
+                    models.BigAutoField(
+                        auto_created=True,
+                        primary_key=True,
+                        serialize=False,
+                        verbose_name="ID",
+                    ),
+                ),
+                ("created_at", models.DateTimeField(auto_now_add=True)),
+                ("updated_at", models.DateTimeField(auto_now=True)),
+                ("phone", models.CharField(blank=True, max_length=32)),
+                ("shipping_address", models.JSONField(blank=True, default=dict)),
+                (
+                    "stripe_customer_id",
+                    models.CharField(blank=True, max_length=255),
+                ),
+                (
+                    "user",
+                    models.OneToOneField(
+                        on_delete=django.db.models.deletion.CASCADE,
+                        related_name="customer_profile",
+                        to=settings.AUTH_USER_MODEL,
+                    ),
+                ),
+            ],
+            options={
+                "abstract": False,
+            },
+        ),
+    ]

site/accounts/models.py

@@ -17,3 +17,19 @@ class RealtorProfile(TimeStampedModel):
 
     def __str__(self) -> str:
         return self.display_name or self.user.get_username()
+
+
+class CustomerProfile(TimeStampedModel):
+    """Shop-buyer profile. Card numbers stay on Stripe; we only keep the customer id."""
+
+    user = models.OneToOneField(
+        settings.AUTH_USER_MODEL,
+        on_delete=models.CASCADE,
+        related_name="customer_profile",
+    )
+    phone = models.CharField(max_length=32, blank=True)
+    shipping_address = models.JSONField(default=dict, blank=True)
+    stripe_customer_id = models.CharField(max_length=255, blank=True)
+
+    def __str__(self) -> str:
+        return self.user.get_username()

site/accounts/services.py

@@ -0,0 +1,22 @@
+from accounts.models import CustomerProfile
+
+
+def get_customer_profile(user) -> CustomerProfile:
+    profile, _created = CustomerProfile.objects.get_or_create(user=user)
+    return profile
+
+
+def claim_orders_for_user(user) -> int:
+    """Attach guest orders that used this email so history/reviews work after signup."""
+    from django.apps import apps
+
+    if not apps.is_installed("shop"):
+        return 0
+    from shop.models import Order
+
+    email = (user.email or user.username or "").strip()
+    if not email:
+        return 0
+    return Order.objects.filter(user__isnull=True, email__iexact=email).update(
+        user=user
+    )

site/accounts/templates/accounts/account_base.html

@@ -0,0 +1,24 @@
+{% extends "base.html" %}
+{% block title %}Account · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="Account" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row row-30">
+        <div class="col-lg-3">
+          <h5 class="title-6">Account</h5>
+          <ul class="list-marked">
+            {% if "shop" in enabled_features %}
+            <li><a href="{% url 'account:orders' %}">Orders</a></li>
+            {% endif %}
+            <li><a href="{% url 'account:profile' %}">Profile</a></li>
+            <li><a href="{% url 'account:logout' %}">Sign out</a></li>
+          </ul>
+        </div>
+        <div class="col-lg-9">
+          {% block account_content %}{% endblock %}
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/templates/accounts/customer_login.html

@@ -0,0 +1,41 @@
+{% extends "base.html" %}
+{% block title %}Sign in · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="Sign in" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row justify-content-center">
+        <div class="col-md-8 col-lg-5">
+          <h3>Sign in</h3>
+          <p>View order history, shipping, and reviews.</p>
+          <form class="rd-form" method="post" action="{% url 'account:login' %}">
+            {% csrf_token %}
+            {% if next %}<input type="hidden" name="next" value="{{ next }}">{% endif %}
+            {{ form.non_field_errors }}
+            <div class="row row-20 gutter-20">
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.username.id_for_label }}">Email</label>
+                  {{ form.username }}
+                  {{ form.username.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.password.id_for_label }}">Password</label>
+                  {{ form.password }}
+                  {{ form.password.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <button class="button button-lg button-primary" type="submit">Sign in</button>
+              </div>
+            </div>
+          </form>
+          <p>New here? <a href="{% url 'account:register' %}">Create an account</a>
+          · <a href="{% url 'account:password_reset' %}">Forgot password?</a></p>
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/templates/accounts/password_reset_complete.html

@@ -0,0 +1,16 @@
+{% extends "base.html" %}
+{% block title %}Password updated · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="Password updated" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row justify-content-center">
+        <div class="col-md-8 col-lg-6">
+          <h3>Password updated</h3>
+          <p>You can sign in with your new password.</p>
+          <p><a class="button button-lg button-primary" href="{% url 'account:login' %}">Sign in</a></p>
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/templates/accounts/password_reset_confirm.html

@@ -0,0 +1,41 @@
+{% extends "base.html" %}
+{% block title %}Choose a new password · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="New password" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row justify-content-center">
+        <div class="col-md-8 col-lg-5">
+          <h3>Choose a new password</h3>
+          {% if validlink %}
+          <form class="rd-form" method="post">
+            {% csrf_token %}
+            {{ form.non_field_errors }}
+            <div class="row row-20 gutter-20">
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.new_password1.id_for_label }}">New password</label>
+                  {{ form.new_password1 }}
+                  {{ form.new_password1.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.new_password2.id_for_label }}">Confirm password</label>
+                  {{ form.new_password2 }}
+                  {{ form.new_password2.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <button class="button button-lg button-primary" type="submit">Save password</button>
+              </div>
+            </div>
+          </form>
+          {% else %}
+          <p>This reset link is invalid or expired. <a href="{% url 'account:password_reset' %}">Request a new one</a>.</p>
+          {% endif %}
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/templates/accounts/password_reset_done.html

@@ -0,0 +1,16 @@
+{% extends "base.html" %}
+{% block title %}Check your email · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="Reset password" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row justify-content-center">
+        <div class="col-md-8 col-lg-6">
+          <h3>Check your email</h3>
+          <p>If an account exists for that address, a reset link is on its way. Check spam if you do not see it.</p>
+          <p><a href="{% url 'account:login' %}">Back to sign in</a></p>
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/templates/accounts/password_reset_email.txt

@@ -0,0 +1,8 @@
+{% load i18n %}{% autoescape off %}
+Reset your {{ site_name }} password
+
+Use this link to choose a new password (it expires):
+{{ protocol }}://{{ domain }}{% url 'account:password_reset_confirm' uidb64=uid token=token %}
+
+If you did not ask for a reset, ignore this email.
+{% endautoescape %}

site/accounts/templates/accounts/password_reset_form.html

@@ -0,0 +1,32 @@
+{% extends "base.html" %}
+{% block title %}Reset password · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="Reset password" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row justify-content-center">
+        <div class="col-md-8 col-lg-5">
+          <h3>Reset password</h3>
+          <p>Enter the email on your account. We will send a reset link if it matches.</p>
+          <form class="rd-form" method="post">
+            {% csrf_token %}
+            {{ form.non_field_errors }}
+            <div class="row row-20 gutter-20">
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.email.id_for_label }}">Email</label>
+                  {{ form.email }}
+                  {{ form.email.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <button class="button button-lg button-primary" type="submit">Send reset link</button>
+              </div>
+            </div>
+          </form>
+          <p><a href="{% url 'account:login' %}">Back to sign in</a></p>
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/templates/accounts/password_reset_subject.txt

@@ -0,0 +1 @@
+Password reset for {{ site_name }}

site/accounts/templates/accounts/profile.html

@@ -0,0 +1,84 @@
+{% extends "accounts/account_base.html" %}
+{% load static %}
+{% block title %}Profile · {{ SITE_NAME }}{% endblock %}
+{% block extra_head %}
+<link rel="stylesheet" href="{% static 'css/address-autocomplete.css' %}">
+{% endblock %}
+{% block account_content %}
+          <h3>Profile &amp; shipping</h3>
+          <p>Name, phone, and a default shipping address. Payment cards stay on Stripe — we only keep a Stripe customer id, never card numbers.</p>
+          {% if profile.stripe_customer_id %}
+          <p class="text-gray-600">Stripe customer on file. Saved cards are offered at checkout by Stripe.</p>
+          {% endif %}
+          <form class="rd-form" method="post">
+            {% csrf_token %}
+            {{ form.non_field_errors }}
+            <div class="row row-20 gutter-20" data-address-autocomplete data-suggest-url="{% url 'address_suggest' %}">
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.first_name.id_for_label }}">First name</label>
+                  {{ form.first_name }}
+                  {{ form.first_name.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.last_name.id_for_label }}">Last name</label>
+                  {{ form.last_name }}
+                  {{ form.last_name.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.phone.id_for_label }}">Phone</label>
+                  {{ form.phone }}
+                  {{ form.phone.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <p class="form-label-outside">Shipping address</p>
+              </div>
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.address_line1.id_for_label }}">Street address</label>
+                  {{ form.address_line1 }}
+                  {{ form.address_line1.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.address_line2.id_for_label }}">Apt / suite</label>
+                  {{ form.address_line2 }}
+                  {{ form.address_line2.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.address_city.id_for_label }}">City</label>
+                  {{ form.address_city }}
+                  {{ form.address_city.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.address_state.id_for_label }}">State</label>
+                  {{ form.address_state }}
+                  {{ form.address_state.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.address_zip.id_for_label }}">ZIP</label>
+                  {{ form.address_zip }}
+                  {{ form.address_zip.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <button class="button button-lg button-primary" type="submit">Save profile</button>
+              </div>
+            </div>
+          </form>
+{% endblock %}
+{% block extra_js %}
+<script src="{% static 'js/address-autocomplete.js' %}"></script>
+{% endblock %}

site/accounts/templates/accounts/register.html

@@ -0,0 +1,60 @@
+{% extends "base.html" %}
+{% block title %}Create account · {{ SITE_NAME }}{% endblock %}
+{% block content %}
+  {% include "public/_breadcrumbs.html" with title="Create account" %}
+  <section class="section section-lg bg-default">
+    <div class="container">
+      <div class="row justify-content-center">
+        <div class="col-md-8 col-lg-6">
+          <h3>Create an account</h3>
+          <p>Track orders, save a shipping address, and review products you bought. Card details stay with Stripe — we never store them.</p>
+          <form class="rd-form" method="post">
+            {% csrf_token %}
+            {{ form.non_field_errors }}
+            <div class="row row-20 gutter-20">
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.first_name.id_for_label }}">First name</label>
+                  {{ form.first_name }}
+                  {{ form.first_name.errors }}
+                </div>
+              </div>
+              <div class="col-sm-6">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.last_name.id_for_label }}">Last name</label>
+                  {{ form.last_name }}
+                  {{ form.last_name.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.email.id_for_label }}">Email</label>
+                  {{ form.email }}
+                  {{ form.email.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.password1.id_for_label }}">Password</label>
+                  {{ form.password1 }}
+                  {{ form.password1.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <div class="form-wrap">
+                  <label class="form-label-outside" for="{{ form.password2.id_for_label }}">Confirm password</label>
+                  {{ form.password2 }}
+                  {{ form.password2.errors }}
+                </div>
+              </div>
+              <div class="col-12">
+                <button class="button button-lg button-primary" type="submit">Create account</button>
+              </div>
+            </div>
+          </form>
+          <p>Already have an account? <a href="{% url 'account:login' %}">Sign in</a></p>
+        </div>
+      </div>
+    </div>
+  </section>
+{% endblock %}

site/accounts/tests.py

@@ -0,0 +1,128 @@
+from django.contrib.auth import get_user_model
+from django.contrib.auth.tokens import default_token_generator
+from django.core import mail
+from django.test import Client, TestCase
+from django.urls import reverse
+from django.utils.encoding import force_bytes
+from django.utils.http import urlsafe_base64_encode
+
+from accounts.models import CustomerProfile
+from shop.models import Order
+
+User = get_user_model()
+
+
+class CustomerAccountTests(TestCase):
+    def test_register_login_and_profile(self):
+        client = Client()
+        response = client.post(
+            reverse("account:register"),
+            {
+                "email": "buyer@example.com",
+                "first_name": "Pat",
+                "last_name": "Lee",
+                "password1": "s3cure-pass-123",
+                "password2": "s3cure-pass-123",
+            },
+        )
+        self.assertEqual(response.status_code, 302)
+        user = User.objects.get(email="buyer@example.com")
+        self.assertEqual(user.username, "buyer@example.com")
+        self.assertFalse(user.is_staff)
+        self.assertTrue(CustomerProfile.objects.filter(user=user).exists())
+
+        client.logout()
+        login = client.post(
+            reverse("account:login"),
+            {"username": "buyer@example.com", "password": "s3cure-pass-123"},
+        )
+        self.assertEqual(login.status_code, 302)
+
+        save = client.post(
+            reverse("account:profile"),
+            {
+                "first_name": "Patricia",
+                "last_name": "Lee",
+                "phone": "6305550100",
+                "address_line1": "10 Main St",
+                "address_city": "Aurora",
+                "address_state": "IL",
+                "address_zip": "60505",
+            },
+        )
+        self.assertEqual(save.status_code, 302)
+        user.refresh_from_db()
+        profile = user.customer_profile
+        self.assertEqual(user.first_name, "Patricia")
+        self.assertEqual(profile.phone, "6305550100")
+        self.assertEqual(profile.shipping_address.get("line1"), "10 Main St")
+
+    def test_register_claims_guest_orders(self):
+        order = Order.objects.create(
+            number="ORD-CLAIM-001",
+            email="buyer@example.com",
+            status=Order.Status.PAID,
+            amount="18.00",
+        )
+        client = Client()
+        client.post(
+            reverse("account:register"),
+            {
+                "email": "buyer@example.com",
+                "password1": "s3cure-pass-123",
+                "password2": "s3cure-pass-123",
+            },
+        )
+        order.refresh_from_db()
+        self.assertEqual(order.user.email, "buyer@example.com")
+        history = client.get(reverse("account:orders"))
+        self.assertEqual(history.status_code, 200)
+        self.assertContains(history, "ORD-CLAIM-001")
+
+    def test_customer_cannot_open_portal(self):
+        User.objects.create_user(
+            username="buyer@example.com",
+            email="buyer@example.com",
+            password="s3cure-pass-123",
+        )
+        client = Client()
+        client.login(username="buyer@example.com", password="s3cure-pass-123")
+        response = client.get(reverse("dashboard:home"))
+        self.assertEqual(response.status_code, 302)
+        self.assertEqual(response["Location"], reverse("account:home"))
+
+    def test_password_reset_sends_mail_and_sets_new_password(self):
+        user = User.objects.create_user(
+            username="buyer@example.com",
+            email="buyer@example.com",
+            password="s3cure-pass-123",
+        )
+        client = Client()
+        login_page = client.get(reverse("account:login"))
+        self.assertContains(login_page, reverse("account:password_reset"))
+        posted = client.post(
+            reverse("account:password_reset"),
+            {"email": "buyer@example.com"},
+        )
+        self.assertEqual(posted.status_code, 302)
+        self.assertEqual(len(mail.outbox), 1)
+        self.assertIn("password-reset", mail.outbox[0].body)
+        uid = urlsafe_base64_encode(force_bytes(user.pk))
+        token = default_token_generator.make_token(user)
+        confirm_url = reverse(
+            "account:password_reset_confirm",
+            kwargs={"uidb64": uid, "token": token},
+        )
+        bounced = client.get(confirm_url)
+        self.assertEqual(bounced.status_code, 302)
+        set_url = bounced["Location"]
+        saved = client.post(
+            set_url,
+            {
+                "new_password1": "n3wer-pass-456",
+                "new_password2": "n3wer-pass-456",
+            },
+        )
+        self.assertEqual(saved.status_code, 302)
+        user.refresh_from_db()
+        self.assertTrue(user.check_password("n3wer-pass-456"))

site/accounts/urls.py

@@ -1,12 +1,14 @@
 from django.contrib.auth import views as auth_views
 from django.urls import path
 
+from accounts.views import PortalLoginView
+
 app_name = "accounts"
 
 urlpatterns = [
     path(
         "login/",
-        auth_views.LoginView.as_view(template_name="accounts/login.html"),
+        PortalLoginView.as_view(),
         name="login",
     ),
     path(

site/accounts/views.py

@@ -0,0 +1,119 @@
+from django.contrib import messages
+from django.contrib.auth import login, logout
+from django.contrib.auth.decorators import login_required
+from django.contrib.auth.views import LoginView
+from django.shortcuts import redirect, render
+from django.urls import reverse
+from django.views.decorators.http import require_http_methods
+
+from accounts.forms import (
+    CustomerAuthenticationForm,
+    CustomerProfileForm,
+    CustomerRegisterForm,
+)
+from accounts.services import claim_orders_for_user, get_customer_profile
+
+
+class PortalLoginView(LoginView):
+    template_name = "accounts/login.html"
+
+    def get_success_url(self):
+        url = self.get_redirect_url()
+        if url:
+            return url
+        if self.request.user.is_staff:
+            return reverse("dashboard:home")
+        return reverse("account:home")
+
+
+class CustomerLoginView(LoginView):
+    template_name = "accounts/customer_login.html"
+    authentication_form = CustomerAuthenticationForm
+    redirect_authenticated_user = True
+
+    def get_success_url(self):
+        url = self.get_redirect_url()
+        if url:
+            return url
+        if self.request.user.is_staff:
+            return reverse("dashboard:home")
+        return reverse("account:home")
+
+
+@require_http_methods(["GET", "POST"])
+def customer_register(request):
+    if request.user.is_authenticated:
+        return redirect("account:home")
+    if request.method == "POST":
+        form = CustomerRegisterForm(request.POST)
+        if form.is_valid():
+            user = form.save()
+            get_customer_profile(user)
+            claimed = claim_orders_for_user(user)
+            login(request, user)
+            if claimed:
+                messages.success(
+                    request,
+                    f"Account created. {claimed} existing order(s) are now in your history.",
+                )
+            else:
+                messages.success(request, "Account created. Welcome.")
+            return redirect("account:home")
+    else:
+        initial = {}
+        email = (request.GET.get("email") or "").strip()
+        if email:
+            initial["email"] = email
+        form = CustomerRegisterForm(initial=initial)
+    return render(request, "accounts/register.html", {"form": form})
+
+
+@require_http_methods(["GET", "POST"])
+def customer_logout(request):
+    logout(request)
+    messages.success(request, "Signed out.")
+    return redirect("public:home")
+
+
+@login_required(login_url="account:login")
+def customer_home(request):
+    from django.apps import apps
+
+    if apps.is_installed("shop"):
+        return redirect("account:orders")
+    return redirect("account:profile")
+
+
+@login_required(login_url="account:login")
+@require_http_methods(["GET", "POST"])
+def customer_profile(request):
+    profile = get_customer_profile(request.user)
+    addr = profile.shipping_address or {}
+    initial = {
+        "first_name": request.user.first_name,
+        "last_name": request.user.last_name,
+        "phone": profile.phone,
+        "address_line1": addr.get("line1") or "",
+        "address_line2": addr.get("line2") or "",
+        "address_city": addr.get("city") or "",
+        "address_state": addr.get("state") or "",
+        "address_zip": addr.get("zip") or "",
+    }
+    if request.method == "POST":
+        form = CustomerProfileForm(request.POST)
+        if form.is_valid():
+            request.user.first_name = form.cleaned_data.get("first_name") or ""
+            request.user.last_name = form.cleaned_data.get("last_name") or ""
+            request.user.save(update_fields=["first_name", "last_name"])
+            profile.phone = form.cleaned_data.get("phone") or ""
+            profile.shipping_address = form.shipping_address()
+            profile.save(update_fields=["phone", "shipping_address", "updated_at"])
+            messages.success(request, "Profile saved.")
+            return redirect("account:profile")
+    else:
+        form = CustomerProfileForm(initial=initial)
+    return render(
+        request,
+        "accounts/profile.html",
+        {"form": form, "profile": profile},
+    )