Customer accounts, order tracking, and purchase reviews (#8)

## Summary
- Slim the public contact form to email, interest, and message. Name, phone, and address live on the customer profile instead.
- Customers can register, sign in, save shipping details, and view order history. Logged-in checkout creates a Stripe Customer and saves cards on Stripe (`setup_future_usage`); we only store `stripe_customer_id`.
- Shipment tracking: EasyPost tracker lookup + webhook, plus paste-in numbers from Pirate Ship/Shippo. Customers see carrier status on their orders; `dispatch_due` refreshes open shipments.
- Product reviews (1–5) only after a paid/fulfilled purchase of that product.

Fixes #7

## Test plan
- [ ] Contact form submits with only email + message; extra name/phone/address fields are ignored
- [ ] Register, sign in, save profile (name/phone/shipping)
- [ ] Guest checkout still works; after signup, prior orders with that email show in history
- [ ] Logged-in checkout prefills shipping and does not collect card data locally
- [ ] Portal: buy label or paste a Pirate Ship tracking number, confirm status/events; customer order page shows tracking
- [ ] Product page: non-buyers cannot review; buyers can leave one 1–5 star review
- [ ] Non-staff users hitting `/portal/` redirect to `/account/`

Reviewed-on: #8

site/shop/models.py

@@ -1,5 +1,7 @@
 from decimal import Decimal
 
+from django.conf import settings
+from django.core.validators import MaxValueValidator, MinValueValidator
 from django.db import models
 from django.urls import reverse
 from django.utils.text import slugify
@@ -187,6 +189,13 @@ class Order(UUIDPrimaryKeyModel, TimeStampedModel):
         CANCELLED = "cancelled", "Cancelled"
 
     number = models.CharField(max_length=32, unique=True)
+    user = models.ForeignKey(
+        settings.AUTH_USER_MODEL,
+        null=True,
+        blank=True,
+        on_delete=models.SET_NULL,
+        related_name="shop_orders",
+    )
     email = models.EmailField()
     customer_name = models.CharField(max_length=200, blank=True)
     status = models.CharField(
@@ -243,3 +252,38 @@ class OrderItem(UUIDPrimaryKeyModel, TimeStampedModel):
     @property
     def line_total(self) -> Decimal:
         return self.unit_price * self.quantity
+
+
+class ProductReview(UUIDPrimaryKeyModel, TimeStampedModel):
+    product = models.ForeignKey(
+        Product, on_delete=models.CASCADE, related_name="reviews"
+    )
+    user = models.ForeignKey(
+        settings.AUTH_USER_MODEL,
+        on_delete=models.CASCADE,
+        related_name="product_reviews",
+    )
+    order = models.ForeignKey(
+        Order, on_delete=models.CASCADE, related_name="reviews"
+    )
+    rating = models.PositiveSmallIntegerField(
+        validators=[MinValueValidator(1), MaxValueValidator(5)]
+    )
+    title = models.CharField(max_length=120, blank=True)
+    body = models.TextField(blank=True)
+
+    class Meta:
+        ordering = ["-created_at"]
+        constraints = [
+            models.UniqueConstraint(
+                fields=["user", "product"],
+                name="shop_review_user_product",
+            ),
+            models.CheckConstraint(
+                condition=models.Q(rating__gte=1) & models.Q(rating__lte=5),
+                name="shop_review_rating_range",
+            ),
+        ]
+
+    def __str__(self) -> str:
+        return f"{self.rating}★ {self.product.name}"